FAQs
📦 1. When will my order ship?
We usually process and ship orders within 1–3 business days. You'll receive a confirmation email with tracking details once your order is on the way.
🚚 2. How long does delivery take?
Delivery times vary by location, but typically:
- Domestic orders: 5–20 business days
- International orders: 10–25 business days
Shipping times may be affected by holidays, customs, or carrier delays.
👠 3. How do I know what size to choose?
We recommend checking our Size Chart on each product page for detailed measurements. If you’re between sizes, choose the larger size for a more comfortable fit.
🔄 4. Can I exchange an item?
We don’t offer direct exchanges. Instead, you can:
- Request a return within 30 days (item must be unused & in original packaging)
- Place a new order for the size or style you prefer
💳 5. What payment methods do you accept?
We accept major credit cards, debit cards, and secure checkout options like PayPal.
🛠 6. What if my item arrives damaged or incorrect?
Please email us at happiheels888@gmail.com within 3 days of delivery. Include your order number and clear photos, and we’ll arrange a replacement or refund.
📝 7. How do I track my order?
Once your order ships, you’ll receive a tracking number by email. You can use it to see real-time updates on your delivery.